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Email notifications
Updated over a week ago

Send emails to yourself, team members or respondents and even make them conditional based on form responses.

Email notifications are only available on paid plans (Silver/Gold/Enterprise plans).

Formly offers three types of email notifications:

Self email notifications

With self email notifications, you (and your team members) will receive an email each time someone submits your form.

1. Open form from your Dashboard and go to your form settings and click on Email notifications.

2. Here you can turn on the Self email notifications toggle to receive emails whenever someone submits your form.

Customizing email fields

Below are the different email fields you can modify for self email notifications.

To field

The default email address for receiving email notifications is the account owner (linked to your Formly account). To add multiple email addresses, write or copy/paste email and press space bar.

Reply to (optional)

Email field(s) added in the form will appear here and you can use this to reply to your respondents directly from your email.

Subject

The default subject is ”Formly: new response for @Form name” and you can customize this.

From name

By default, the emails are sent from “Formly” and the domain “[email protected]”. You can customize the name of the sender, but the email domain of the sender is not customizable yet.

Email body

Customize the content as you like and type @ to get a list of form data. Select text to open the formatting options.

Include PDF

Tick "Include PDF" if you want to receive completed form as a PDF email attachment.

3. Click Save to set this self email notification.

That’s it, you have successfully setup self email notifications.


Respondent email notifications

Use respondent notifications to send an email to your respondents after form submission for thanking your respondents, sharing a summary of form responses, or sharing a score of a quiz etc.

1. Open form from your Dashboard and go to your form settings and click on Email notifications.

2. Here you can turn on the Respondent email notifications toggle to send an email to respondents when they complete a form.

Customizing email fields

Below are the different email fields you can modify for respondent email notifications.

To field

Email field(s) added in the form will appear here and you can use select this to send email to your respondents when they submit the form.

Reply to (optional)

Only use this field if you want respondents to be able to reply to your email.

Subject

The default subject is ”Formly: Thank you for filling out @Form name” and you can customize this.

From name

By default, the emails are sent from “Formly” and the domain “[email protected]”. You can customize the name of the sender, but the email domain of the sender is not customizable yet.

Email body

Customize the content as you like and type @ to get a list of form data. Select text to open the formatting options.

Include PDF

Tick "Include PDF" if you want to receive completed form as a PDF email attachment.

3. Click Save to set this respondent email notification.

That’s it, you have successfully setup respondent email notifications.


Custom email notifications

With Formly, you can send different emails based on form responses.

✔️ Send emails to different email addresses based on form responses

✔️ Send different emails based on form responses

The email notification will be triggered every time someone completes the form and matches the specified conditions.


1. Open form from your Dashboard and go to your form settings and click on Email notifications.

2. Now go to Custom email notifications and click on + icon

3. You can click the three dots to rename or delete the notification.

4. After clicking rename, you can simply start typing to give your notification a name.

5. Click on Set conditions and the popup will show up where you can specify the required conditions.

6. Click on 3 dots to add condition. As you can see, Formly’s logic feature is built into custom email notification, so you can use add condition to set up new logical rules, just like you would when adding logic to your form.

In this example, a email will only be sent when the order value is greater than $100 and they have selected express delivery.

7. If there is at least one condition added then Set conditions link changes to Edit conditions and you can edit conditions by clicking on this link.

8. Click Save to set these condition(s).

9. Customizing email fields

Below are the different email fields you can modify for custom email notifications.

To field

In this field you can specify the email recipients who could be:

  • Respondents

  • Account owner/Admins

  • Any other external email addresses

Reply to (optional)

You can specify any email address in this field (e.g. [email protected]) as well as Respondents email or you can leave it blank.

Subject

The default subject is ”Formly: Thank you for filling out @Form name” and you can customize this.

From name

By default, the emails are sent from “Formly” and the domain “[email protected]”. You can customize the name of the sender, but the email domain of the sender is not customizable yet.

Email body

Customize the content as you like and type @ to get a list of form data. Select text to open the formatting options.

Include PDF

Tick "Include PDF" if you want to receive completed form as a PDF email attachment.

10. Click Save to set this custom email notification.

That’s it, you have successfully setup custom email notifications.

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